WhatsApp chatbot in Agadir
Office 32, Galerie Mamounia.
AI and messaging · Agadir and Casablanca
WhatsApp chatbot in Morocco
An AI customer service agent that answers messages and comments, inside our own CRM.
WhatsApp, Instagram, Messenger, Facebook and Instagram comments: it replies in Darija, French, Arabic or English, in your team's tone. When a person is needed, it hands over.
Free written quote · Nothing to pay before you approve it
Rated 4.9/5 from 143 client reviews
In short
What does a WhatsApp chatbot do for a business in Morocco?
Technopek is a WhatsApp chatbot agency in Morocco, working from Agadir and Casablanca. Our AI agent answers on WhatsApp in a human tone, through Meta's official platform. It also works as an Instagram chatbot and a Messenger chatbot, and replies to Facebook and Instagram comments. It runs on Tech CRM, our own CRM: every conversation creates a lead, with its record alongside. It understands Darija, French, Arabic and English. A complaint or a question with no prepared answer? It hands over to your team.
What is included
Your AI customer service agent: what it does, and what it does not
It answers messages and comments in your team's tone. For the rest, it hands over.
-
Messages and comments
WhatsApp, Instagram DMs, Messenger and Facebook and Instagram comments, in one inbox.
-
A human tone
The agent picks up your team's style: greetings, emojis, first names.
-
Darija, French, Arabic, English
It replies in the customer's language, Darija in Latin or Arabic letters.
-
A person takes over
A complaint, an unknown answer, a customer asking for someone: your team is alerted.
-
Public or private reply
A short reply under the comment, or your link in a private message on a keyword.
-
Everything kept in the CRM
The lead with name and phone, the conversation alongside, the pipeline.
The method
How we set up your chatbot
Four steps, one contact person from start to finish.
-
We read your messages
The questions that come back, when they arrive, what goes unanswered.
-
We prepare the agent with you
Description, FAQs, tone, languages, and what it must never say.
-
We connect and test
Your pages connected through Meta's official login, then simulated trials.
-
We follow up and fix
We read the conversations back; a corrected answer is used next time.
You know the price before you commit.
Get a quoteFree · no commitment
We call you back the same day, during office hours.
Our work
Tech CRM, our CRM, and our other projects
Your agent runs on Tech CRM, the CRM we publish: WhatsApp, Instagram and Messenger messages, comments, leads, pipeline and quotes in one place.
Trusted by Moroccan businesses.
More projects, by sector
See all our work-
My Sweety SkinOnline shop
-
CDIADental clinic website
-
PlantagriAgriculture website
-
Sadad FoodFood industry website
-
Coopérative TifaoutSocial media
-
Centre DakhlaSocial media
Client reviews
A digital agency rated 4.9/5 by its clients.
143 reviews left by our clients.
-
“They boosted my Instagram and Google presence beyond what I imagined. Sales followed. Team is attentive and honest.”
KarimProject owner -
“I doubled my appointments in 3 months thanks to their Meta campaigns. Targeting is precise, reporting is clear. Highly recommend.”
NawalAesthetic medicine doctor -
“Art direction is on par with top agencies. My brand identity reached another level. Kudos to the whole team.”
FatimaBrand owner
Near you
WhatsApp chatbot in Agadir, Casablanca and across Morocco
Two offices, one team. The rest of Morocco remotely, by video call and WhatsApp.
-
-
WhatsApp chatbot in Casablanca
16 rue des Asphodèles, Bd Ghandi, by appointment.
Frequently asked questions
WhatsApp chatbot in Morocco: your questions
Another question?Message us on WhatsApp
How much does a WhatsApp chatbot cost in Morocco?
It depends on the channels to connect, what the agent must know about your business, and how much help you want to launch and follow it. You get a free written quote in under 24 hours, and nothing is due before you approve it.
Which CRM do you use?
Our own: Tech CRM, published by Technopek Group. It brings WhatsApp, Instagram and Messenger messages and Facebook and Instagram comments into one inbox, with the lead's record alongside. It also has a pipeline, a calendar, quotes, Lead Ads forms and comment moderation. The interface is available in French, Arabic and English.
Does the AI reply to comments too?
Yes. Under a Facebook or Instagram post, the agent can post a short public reply, in the comment's language. For a keyword you choose, an automation also sends a private message with your link. Insults, spam and scams are hidden, never deleted. A complaint goes to your team.
Does the agent reply on WhatsApp as well?
Yes. On WhatsApp, the agent replies in a human tone, as on Instagram and Messenger, through Meta's official platform. The same rules apply: it hands over to your team when needed, it replies during the hours you choose, and every conversation creates a lead in the CRM.
What happens when the agent does not know the answer?
It does not guess. A question with no prepared answer, a complaint, a customer asking for a person or who wants no more messages: it sends a hand-over line, leaves the conversation unread and alerts your team. It then stays silent until someone replies.
Does the agent understand Darija?
Yes: Darija written in Latin letters (« ch7al », « wach kayn ») or in Arabic script, plus French, Arabic and English. By default it replies in the language and script of the customer's last message. It also transcribes voice notes of a few minutes.
Will my customers know they are talking to an AI?
The tone is human: the agent picks up your team's style. We still advise not passing it off as a person. Customers can ask for someone at any time, and the conversation then goes to your team.
What about nights and weekends?
You choose when the agent replies: all the time, only when you are closed, or during your opening hours. Anything that needs a person waits for your team, with the conversation left unread.
Who owns the conversations and the contacts?
You do. Your WhatsApp, Facebook and Instagram accounts stay in your name. The Facebook page and Instagram account connect through Meta's official login, without handing over a password. Conversations and leads are kept in your Tech CRM space.
Going further
Complementary services
-
Social media agency in Morocco
Your social media handled, every week.
-
Facebook Ads agency in Morocco
Customers from Facebook and Instagram, not likes.
-
Web app development in Morocco
Bookings, client portal, in-house tools.
