Facebook Ads agency in Casablanca
Instagram ads in Casablanca, run from our Bd Ghandi office, by appointment.
AI and messaging · Casablanca office
WhatsApp chatbot in Casablanca
Your orders, viewings and bookings get an answer, even when the team is already on the phone.
In Casablanca, a customer left waiting writes to the competitor next door. Our WhatsApp chatbot in Casablanca is an AI agent that answers WhatsApp, Instagram and Messenger DMs and comments at once, then leaves the rest to a person: it is an Instagram chatbot in Casablanca too. It all happens in Tech CRM, the CRM we publish.
Free · no commitment
Rated 4.9/5 from 143 client reviews
- Free written quote in under 24 hours
- One project lead, from start to finish
- Meta pages and accounts in your name
Our clients in Casablanca
An AI agent for which businesses in Casablanca
An online shop delivering across the city always gets the same messages, on WhatsApp as in DMs: « is it available in black? », « do you deliver to Hay Hassani? ». The agent answers with your information, and recognises an item from the photo the customer sends. It can take the order in a private message: item, size, city, delivery fee. Your team confirms before shipping.
A real estate agency in Anfa or Bourgogne gets enquiries under its listings, at 10 pm as at 8 am. The agent asks the questions you chose: the property, the area, the budget, when they are free. The salesperson receives a lead already filled in, instead of ten « hi, still available? ».
A restaurant in Maârif gets questions during service, the worst time to read a phone. The menu, the address and opening hours get an answer. Depending on your needs, the agent also records a booking request. A complaint or a group to organise goes to the floor manager.
Web agency in CasablancaThe city
Why reply speed matters in Casablanca
Casablanca has about 3.2 million residents according to the 2024 census. For the same product, your customers have ten other options one message away. Whoever answers first, with the right information, often gets the sale.
It is the country's economic capital, and many teams there already work in a CRM. A chatbot that replies without leaving a trace is useless here. In Tech CRM, every exchange creates or updates a lead, with its channel, its notes and its stage in the pipeline.
People in Casablanca type fast, often in Latin-script Darija, with abbreviations. « Slm, chhal? » is a real price question. The agent replies the way the customer writes, and picks up your team's tone by reading its real replies, not a generic template written for France.
Where our clients are
- Maârif
- Anfa
- Bourgogne
- Oasis
- Aïn Diab
- Hay Hassani
- Ben M'sick
- Roches Noires
The work, in practice
What your WhatsApp chatbot in Casablanca includes
The point is not to avoid your customers. It is that your team only talks to the customers who need them.
-
Connected to your channels
WhatsApp, Instagram DMs, Messenger, and Facebook and Instagram comments.
-
Your real messages first
We start from your conversations to prepare what the agent knows.
-
An alert when a human is needed
A complaint, an unknown answer, a customer asking for someone: the right person takes over.
-
Every request sorted
Eight statuses, kanban view, notes, appointments and quotes.
-
One follow-up, no more
After a silence, a reminder within Meta's 24-hour window, never at night.
-
Everything stays in your name
Pages, Meta accounts and conversations.
Our own tool
Your agent runs on Tech CRM, our CRM
The Casablanca office opened in January 2026, and no client chatbot has been published with its name yet. So here is the tool itself: Tech CRM, published by Technopek Group.
In Tech CRM, WhatsApp messages, Instagram and Messenger DMs and comments arrive in one place, with the lead's record alongside. The AI agent replies in Darija, French, Arabic or English. It takes an order in a private message without ever confirming it alone, then hands over to your team. Products from a Shopify, WooCommerce or YouCan shop sync into it.
Our projects, by sector
See the portfolio-
My Sweety SkinOnline shop
-
CDIADental clinic website
-
PlantagriAgriculture website
-
Sadad FoodFood industry website
-
Coopérative TifaoutSocial media
-
Centre DakhlaSocial media
Price and timing
What budget for a WhatsApp chatbot in Casablanca?
The quote depends on what the agent must cover: one channel or several, a few FAQs or a whole catalogue, a shop to sync or not.
The quote is written and free, and nothing is due before you approve it.
How long to launch your Instagram chatbot?
Your pages connect through Meta's official login, without handing over a password. The real work is preparing, with you, the description of your business and your FAQs.
Meanwhile, we test the agent on simulated conversations. The schedule is written in the quote, step by step.
After your message
The four steps of your AI agent in Casablanca
-
A first conversation
By phone, or at the office by appointment.
-
A look at your messages
What you get asked, and what goes unanswered in the evening.
-
Written quote within 24 hours
Channels, the agent's content and timing.
-
Live after testing
You approve what the agent knows; we test it on real cases.
One project lead, from the first call to the follow-up.
Get a quoteFree · no commitment
We call you back the same day, during office hours.
Client reviews
What our clients say about Technopek
Rated 4.9/5 from 143 reviews.
-
“I doubled my appointments in 3 months thanks to their Meta campaigns. Targeting is precise, reporting is clear. Highly recommend.”
NawalAesthetic medicine doctor -
“Art direction is on par with top agencies. My brand identity reached another level. Kudos to the whole team.”
FatimaBrand owner
The office
Talk about your chatbot on Bd Ghandi, by appointment
Our WhatsApp chatbot agency in Casablanca welcomes you by appointment, on the 6th floor of 16 rue des Asphodèles, Bd Ghandi. Bring a few typical conversations: together we see what an AI agent can take on, and what should stay with your team.
- Address
6th floor, 16 Rue des Asphodèles, Bd Ghandi, Casablanca 20250
- Opening hours
Mon-Fri · 9am — 5pm
Saturday · 9am — 1pm
By appointment
- Phone
- Email
Frequently asked questions
WhatsApp chatbot in Casablanca: what people ask us
Another question?Message us on WhatsApp
Can the chatbot confirm cash-on-delivery orders?
No, and that is on purpose. The agent can take the order in a private message: item, size, city, delivery fee, then a summary. But it never confirms an order or a payment: your team confirms before shipping.
Can it give the prices of my products or properties?
Only those you gave it. If your shop runs on Shopify, WooCommerce or YouCan, prices, sizes and stock refresh every 30 minutes. A discount or a special case it does not make up: it hands over.
Does the AI reply to comments too?
Yes, in a human tone. The agent posts a short public reply under a Facebook or Instagram comment. To send a link privately to people who write a keyword, we set up a « comment, then private message » automation. A complaint stays with your team, and an insulting comment or spam is hidden from the CRM, without opening Instagram.
Social media management in CasablancaWe already have a CRM. Do we need to change it?
Your AI agent runs in Tech CRM, our CRM, with its inbox, pipeline and quotes. If you want to keep your current tool, depending on your needs, we look at your case before the quote, without promising anything up front.
Web applications and CRM in CasablancaCan several people reply from the same inbox?
Yes. The whole team works in the same inbox, with labels and quick replies. Once a person has replied, the agent waits before stepping back in: 24 hours, 15 minutes, or never, as you choose.
Does the agent reply on WhatsApp as well?
Yes. A Casablanca shop often sells mostly on WhatsApp: the agent replies there as on Instagram, in a human tone, through Meta's official platform. It leaves the conversation to your team when a person is needed, replies according to the hours you set, and every exchange becomes a lead in Tech CRM.
Can we come and see a demo in Casablanca?
Yes, at the Bd Ghandi office, by appointment, or by video call if you prefer. We show you Tech CRM's « Try the agent » screen, which simulates conversations without sending anything to real customers.
Goes well with
The services that go with an AI agent
-
-
Social media agency in Casablanca
A dedicated community manager, and an office on Bd Ghandi where we meet you by appointment.
-
Web app development agency in Casablanca
Custom software for SMEs, professional firms and manufacturers, run from Bd Ghandi.
